Bill JOPLIN’S COMPRESSOR SERVICES WINS CARRIER’S 2007
PRESIDENT’S AWARD FOR EXCELLENCE IN CUSTOMER SATISFACTION
McKinney, Texas, 2007 – Carrier Corp., a unit of United
Technologies Corp. is proud to announce that of Bill Joplin's
Compressor Services has been awarded the Carrier 2007 President’s Award, one
of Carrier’s highest honors for its dealers. The annual award recognizes dealers
that exemplify quality in customer service and are considered one of Carrier’s
model Factory Authorized Dealers (FAD) when working with consumers.
President’s Award elite winners will serve as role models for their fellow Carrier dealers nationwide. The award presents the opportunity for recipients to aid other dealers, and cultivate excellence across the dealer group as a whole. Bill Joplin's Compressor Services was chosen from a field of nationwide Carrier Factory Authorized Dealers.
Customer care is a vital aspect in any business. Carrier rewards dealers who are committed to providing excellent customer service and are dedicated to the Carrier brand. Bill Joplin's Compressor Services goes above and beyond the call of duty in the industry with a dependable, consumer-focused work ethic.
In line with Carrier’s brand strategy, the selection criteria for 2007 focused on leadership, management, customer intimacy, brand recognition, industry expertise and operational excellence in all areas critical to exceeding the quality, comfort and performance expectations of Carrier customers.
"This year, our President’s Award winners have demonstrated impressive abilities at achieving and maintaining customer satisfaction while delivering exceptional customer value and successfully positioning the Carrier brand in their respective markets," said Karie Johnson, manager, Programs and Promotions, Carrier Residential North America. "We wanted to acknowledge and recognize these top-performing dealerships because each of them differentiated themselves by combining sound business practices with unique marketing strategies while being Carrier brand ambassadors."
Recipients were honored at the 39th Annual Indoor Air Expo Air Conditioning Contractors of America (ACCA) conference in Orlando during Carrier’s annual FAD meeting. They were scored based on a weighted matrix that levels the playing field among dealerships of all sizes.
About Carrier Corp.
Carrier Corp. is the world’s largest provider of heating, air conditioning and refrigeration solutions. It is a subsidiary of United Technologies Corp., a Hartford, Conn.-based provider of a broad range of high-technology products and support services to the aerospace and building systems industries.